Privacy Policy

The Dulwich Almshouse Charity ('we', 'us', or 'our') is a charity which supports low-income older people within Dulwich Estate, primarily through the operation of an almshouse in Dulwich. We are committed to protecting and respecting your privacy. This policy, together with any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Our address is:

The Old Grammar School, Burbage Road, London SE21 7AF.

Our website is https://www.dulwichalmshousecharity.org.uk/ and is owned and operated by The Dulwich Almshouse Charity.

PERSONAL DATA

Under the General Data Protection Regulation (Regulation (EU) 2016/679) ('GDPR') and Data Protection Act 2018 ('the Act'), personal data is defined as 'any information relating to an identified or identifiable natural person ('data subject'), by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person'.

THE DATA CONTROLLER

A data controller is the individual or legal person who controls and is responsible to keep and use personal data in paper or electronic files. The Dulwich Almshouse Charity is the data controller as defined by relevant data protection laws and regulation.

LAWFUL PROCESSING

The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever personal data is to be processed:

(a) Consent: you have given your freely, specific, informed or unambiguous consent for your personal data to be processed for a specific purpose.

(b) Contract performance: the processing is necessary for the performance of a contract you have with The Dulwich Almshouse Charity, which had asked you to take specific steps before entering into a contract.

(c) Compliance with legal obligation: the processing is necessary for The Dulwich Almshouse Charity to comply with the law for tax, social security, and employment purposes (not including contractual obligations).

(d) Protection of vital interests: the processing is vital to an individual's survival.

(e) Public interest: the processing is necessary for The Dulwich Almshouse Charity to perform a task that is in the public interest or for its official functions, and the task or function has a clear basis in law.

(f) Legitimate interests: the processing is necessary for The Dulwich Almshouse Charity legitimate interests, or the legitimate interests of a third-party, unless there is a good reason to protect the individual’s personal data that overrides those legitimate interests. 

DATA RIGHTS

Your data subject rights are listed below:

the right of access.
the right to rectification.
the right to erasure or right to be forgotten.
the right to restriction of processing.
the right to be informed.
the right to data portability.
the right to object.
the right not to be subject to a decision based solely on automated processing.

Under the GDPR and the Act, you may ask for a copy of the information we hold about you and you may request rectifications be made to this information if it is inaccurate or not up to date. If you wish you exercise any of the above rights, please email us at warden@dulwichalmshouse.org.uk or write to us at the above addresses.

PERSONAL DATA WE COLLECT

We may collect the following information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

(b) information that you provide to us for the purpose of registering with us (including names, company details, email, telephone);

(d) correspondence data

We may also collect personal data and special categories from the residents and other individuals with ties to the The Dulwich Almshouse. The information includes:

names;
current and previous addresses;
health information;
financial data; and
next of kin names and contact details.

If you wish you find out more information about the personal data we automatically collect when you visit our website, please read our Cookie Policy here.

HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

to manage the affairs of the The Dulwich Almshouse Charity
to administer residents records;
to promote the interest of The Dulwich Almshouse Charity;
to inform you of news, events, activities and services running at the The Dulwich Almshouse Charity; and
to help us provide grants to other charities.

SHARING YOUR PERSONAL DATA

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements, or to protect the rights, property, or safety of the organisation, or other individuals. This includes exchanging information with other companies and organisations for the purposes of safeguarding or other statutory regulations we have to comply with as well as those organisations with whom you and we have reciprocal agreements for providing services for education or professional development.

THIRD PARTY WEBSITES

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

PROTECTING YOUR PERSONAL DATA

The data that we collect from you will be processed at our servers in the UK. It may also be processed by organisations operating in the EEA that The Dulwich Almshouse Charity has instructed.

If personal data is transferred outside the UK or EEA to a country without a designated adequacy rating, Dulwich Almshouse Charity will request the data subject's consent before processing the data. Consent will not be sought where the processor's Binding Corporate Rules, Standard Contractual Clauses or adhoc contractual clauses stipulate that the data will be processed in accordance with the GDPR.

SECURITY OF YOUR INFORMATION

To help protect the privacy of data and personally identifiable information you transmit through use of this our website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

HOW LONG WE STORE YOUR PERSONAL DATA FOR

We store your personal data in accordance with our data retention policy. This policy is reviewed and updated internally to ensure we do not store your data for longer than is necessary. We also review how and where we store any data to ensure that we meet our obligation to store data securely.

In addition, some of the data we hold may be subject to certain legal and regulatory obligations, which provide a minimum retention period for different types of data. The retention period varies depending on the data we hold.

If you wish to learn more about our retention practices, please email us at warden@dulwichalmshouse.org.uk.

CHANGES TO THE THIS PRIVACY POLICY

This privacy policy was last updated on 2 June 2020. The Dulwich Almshouse Charity reserves the right to vary this privacy policy from time to time. Such variations become effective on posting on this website. Your subsequent use of this website or submission of personal information to the Dulwich Almshouse Charity will be deemed to signify your acceptance to the variations.

COMPLAINTS

For further information on your rights and how to complain to the ICO, please refer to the ICO website https://ico.org.uk/concerns

Contact details

Information Commissioner's Office 
Wycliffe House
 Water Lane
 Wilmslow
 Cheshire
 SK9 5AF

Tel: 0303 123 1113 (local rate)

COOKIE POLICY

WHAT ARE COOKIES?

A 'cookie' is a small text file that is delivered by our website server onto your computer whilst you visit our website, which can be used at a later time by the website to identify particular devices and thereby remember your website preferences and log in details.

Most cookies won't collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user's general location.

HOW WE COLLECT COOKIES

We collect your data automatically via cookies when you visit our website, in line with cookie settings in your browser and your customised cookie settings. We will also collect data from you when you contact us via the website.

We also use cookies to track your activity to help ensure you get the smoothest possible experience when visiting our website.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns which does not identify any individual.

THESE ARE THE COOKIES WE COLLECT

Essential Cookies

These are essential for enabling user movement around our website and providing access to features such as member only resources, and other secure areas of the website. These cookies do not gather information about you that could be used for marketing purposes and do not remember when you have been on the internet. This category of cookies cannot be disabled.

Analytics Cookies

We use Google Analytics cookies to collect information about how visitors use our website. These cookies collect information in the aggregate to give us insight on how our website is being used.

CAN A USER BLOCK COOKIES?

The first time you accessed our website you should have seen a banner which explained that by continuing to access our site, you are consenting to our use of cookies. However, if you do wish to disable our cookies then please the banner instructions.

HOW TO ENABLE AND DISABLE COOKIES USING YOUR BROWSER

Google Chrome

Click the wrench icon on the browser toolbar
Select Settings
Click 'Show advanced settings'
In the "Privacy" section, click the 'Content settings' button
To enable cookies in the "Cookies" section, pick 'Allow local data to be set', this will enable both first-party and third-party cookies. To allow only first-party cookies pick 'Block all third-party cookies without exception'
To disable cookies, in the "Cookies" section, pick 'Block sites from setting any data'
Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Microsoft Internet Explorer 6.0, 7.0, 8.0

Click on 'Tools' at the top of your browser window and select 'Internet Options'
In the options window navigate to the 'Privacy' tab
To enable cookies: Set the slider to 'Medium' or below
To disable cookies: Move the slider to the top to block all cookies
Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.Microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Mozilla Firefox

Click on 'Tools' at the browser menu and select 'Options'
Select the Privacy panel
To enable cookies: Check 'Accept cookies for sites'
To disable cookies: Uncheck 'Accept cookies for sites'
Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Opera

Click on 'Setting' at the browser menu and select 'Settings'
Select 'Quick Preferences'
To enable cookies: check "Enable Cookies"
To disable cookies: uncheck "Enable Cookies"
Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera SoRACware: www.opera.com/browser/tutorials/security/privacy/.

Safari on OSX

Click on 'Safari' at the menu bar and select the 'Preferences' option
Click on 'Security'
To enable cookies: In the 'Accept cookies' section select 'Only from site you navigate to'
To disable cookies: In the 'Accept cookies' section select 'Never'
Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html
All other browsers
Please look for a "help" function in the browser or contact the browser provider.

More detail on how businesses use cookies is available at www.allaboutcookies.org.

Changes to our Cookie Statement

Any changes we may make to our Cookie Statement in the future will be posted on this page.

Cookie Banner

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